• My game is crashing on my iPhone, iPod or iPad. How do I fix this?

    There are a few reasons why your device may experience a crash during an app launch or randomly. We will list the top tips that proved to have helped most users:

    First you want to make sure your device has the latest software installed. Download the latest version of iTunes from http://www.apple.com/itunes
    If you already have iTunes, open it and then select Help => Check for updates and install any available updates.

    Please make sure the date and time of your devices are current. This is important for the iTunes store as it may not allow you to download any apps if you don't have the correct date and time.

    If your device already has the latest software, try resetting your device.

    Hold down the sleep/wake button at the top of the device for a few seconds until the screen displays the message'slide to power off.'
    Power off the device by moving the slider.
    Hold down the sleep/wake button again until the device powers back on.
    When the home screen is displayed, relaunch the

  • My game is crashing on my Android device. How do I fix this?

    A common cause of crashes is insufficient working memory due to other programs running at the same time in the background.

    To free up more memory for the game:

    Choose "Applications"
    then "Manage Applications,"
    then tap the "Running" tab where you can close (Force Close button) any apps that aren't essential (Please also force close the game that is giving you trouble).

    Please note that we cannot guarantee functionality on rooted devices, If your device is rooted or modified, we are not able to support this option.

  • What can I do to avoid crashes when playing in the Chrome browser?

    Before you start, clear your browser's cache by clicking in the upper right corner's wrench icon, and choosing "Tools", then "Clear Browsing Data". make sure you check the box next to "Empty the cache". Also, do make sure your computer's video drivers are up-to-date; older drivers are a common cause of crashes in Chrome.

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